Your Privacy Rights

This Privacy Policy describes how Tatung Company of America, Inc., a wholly owned subsidiary of Tatung Company (the "Company", "we", "us", or "Tatung USA"), collects and uses the personal information you provide on websites and services which link to this privacy policy ("Services"). It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. Please take a moment to review the terms of our Privacy Policy. Unless we indicate otherwise, this Privacy Policy applies only to information that we collect through the Services and does not apply to information we collect by other means.

Personal Information We Collect From You Directly

We may collect personal information about you in several situations, including when you provide it to us voluntarily. For example, we may collect information when you create an account or purchase online, answer questions about your product interests, provide feedback regarding our products, or contact us with questions. You do not have to provide your personal information, but if you decide not to do so, you may limit the features that you are able to access through our Services.

The personal information we may collect includes:

  • Contact information, such as your name, mailing address, email address, and telephone number;
  • Financial payment information, such as credit card, debit card, and other financial payment information;
  • Unique identifiers such as username and password;
  • Preferences information such as product wish lists, order history, and marketing preferences;
  • Certain other information you may provide to us in your communications or in connection with other products or services, including date of birth, gender, and photographs.

How We Use the Information We Collect About You

We may use the personal information we collect about you in the ways described below.

  • Contact Us. We may use personal information about you to respond to your questions and comments when you communicate with us through links or pages provided by the Services, such as the "Contact Us" feature.
  • Shopping. If you purchase products through the Services, we will use personal information you have provided to process your purchase, confirm your order, and deliver the items to you.
  • Email Newsletters and Promotions. We may also use personal information about you to send you newsletters, exclusive offers and promotions, and product news through email. We also may use personal information about you to administer our promotions.
  • Feedback. We may use information you provide to us, regarding our products and services, to provide product feedback to our customers through the Services.
  • Other Uses of Information. We may use personal information to provide you with the products, services, and information that you request. We may also use personal information to perform business analyses or for other purposes to improve the quality of our business, our Services, and the products we offer. We may also use personal information about you for our internal purposes, including to administer our Services, investigate possible violations of and enforce our contracts, including our Terms of Use and any terms and conditions associated with our products and services, and to comply with our legal obligations. In addition, we may use your personal information as otherwise described to you at the time of collection or with your consent.

Information We Share

Our affiliates may share personal information among themselves. We will not share your personal information in ways other than as outlined in this policy. In addition, we may share personal information with other entities, including in the following circumstances:

  • Legal Process. We may disclose your personal information to respond to subpoenas, court orders, or other legal process in response to a request for cooperation from law enforcement or another government agency, and to comply with our other legal obligations.
  • Protect our Services and Users. We may disclose your personal information if we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual illegal activity, or violation of our Terms of Use or other contracts.
  • Transactions. We may share personal information in connection with a corporate transaction, such as a sale, assignment, divestiture, merger, bankruptcy, consolidation, reorganization, liquidation, or other transfer of the business or its assets. We will notify you via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
  • Other Circumstances. As otherwise described to you at the point of collection or pursuant to your consent.

Information Collected from Visitors Outside the United States

If you are using the Services outside the United States and provide us with personal information, please note that your personal information will be transferred, processed, and stored in the United States. Data protection laws in the United States may not be as comprehensive as those in your country of residence. By doing business or interacting with the Company and the Services, you are consenting to the transfer of your personal information to facilities located in the United States and other facility locations selected by the Company.

Public Forums

Our Services offer publicly accessible user submitted recipes and customer reviews. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our website, contact us at contact@tatungusa.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Third Party Websites

Our Services may provide links to websites operated by third parties for your convenience and information. All of these websites and applications operate independently from us, and we do not control their privacy practices. We encourage you to review the privacy policies of any third-party websites and applications that you use to better understand their privacy practices.

How We Protect Personal Information

We maintain reasonable security procedures to help protect against loss, misuse or unauthorized access, disclosure, alteration or destruction of the information you provide through our Services. These include internal reviews of our personal information collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store your personal information. Transmission of personal information between different locations of Tatung USA affiliated companies is performed through our secured wide area network. When you submit personal information via the Services, your information is protected both online and offline.

Updates to Our Privacy Policy

We reserve the right to modify the Privacy Policy at any time. We will attempt to give you advance notice of substantive changes, but we reserve the right to make such modifications immediately if necessary. It is your responsibility to check if there have been changes to the Privacy Policy and to review such changes. We may update this Privacy Policy periodically to reflect changes in our privacy practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a prominent notice on this Site prior to the change becoming effective. If the Privacy Policy is modified, we will post the new policy on this page and will indicate at the top of this page the date those terms will be effective.

Children's Privacy

Our Services are not directed to persons under the age of 18. We do not knowingly collect personally identifiable information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us via the contact details listed below. If we become aware that a child under 13 has provided us with Personal Information, we will delete such information from our files.

Miscellaneous

Our Services are based in the U.S. and as such, information we collect about you may be stored, processed and accessed in the United States. By using the Services, you consent to the transfer, storage, and processing of personal information about you in the United States.

How to Contact Us

If you have any questions or comments about this Privacy Policy, or if you would like us to update information we have about you or your preferences, please contact us by:
Email: contact@tatungusa.com
Mail: Tatung USA
2850 El Presidio Street
Long Beach, CA 90810